Our Privacy Policy

We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Last Updated: June 2024

Introduction

At SHMEDEX, we understand that your privacy is important. This Privacy Policy explains how SHMEDEX, L.L.C. and its subsidiaries ("we," "our," or "us") collect, use, and protect your information when you use our website (shmedex.com) and related services.

By accessing our site, you agree to the terms outlined here. We encourage you to read this policy carefully along with our Terms of Use to understand how we handle your data.

Information We Collect

We collect different types of information to provide and improve our services:

Personal Information

This includes information that can identify you as an individual, such as:

  • Your name and contact details (email, phone number, address)
  • Professional information (employer, job title)
  • Account credentials for our services

Business Information

For our business services, we may collect:

  • Company name and business contact information
  • Business tax identification numbers (where required)
  • Information about your practice or organization

Usage Data

We automatically collect information about how you interact with our website, including:

  • Pages visited and time spent on site
  • Device and browser information
  • IP address and general location data

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Improve your experience on our website
  • Communicate with you about our services
  • Verify your identity and prevent fraud
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality and analyze site usage. These help us:

  • Remember your preferences
  • Understand how visitors use our site
  • Deliver relevant content

You can manage cookie preferences through your browser settings or our cookie consent tool.

Sharing Your Information

We do not sell your personal information. We may share data with:

  • Service providers who help us operate our business (under strict confidentiality agreements)
  • Legal authorities when required by law
  • Business partners in connection with services you've requested

Any third parties who receive your information are contractually obligated to protect it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the data we hold about you
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request removal of your personal data in certain circumstances
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information below. We may need to verify your identity before processing certain requests.

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Secure servers and encryption technologies
  • Regular security assessments
  • Limited access to personal data

While we strive to protect your information, no internet transmission is 100% secure. We encourage you to take precautions when sharing sensitive data online.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children without parental consent. If we become aware that we have inadvertently received such information, we will delete it.

Changes to This Policy

We may update this Privacy Policy periodically. When we do, we'll post the updated version with a new "Last Updated" date. We encourage you to review this policy occasionally to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • By email: info@shmedex.com
  • By mail: 4422 N Ravenswood Ave, Chicago, IL 60640
  • By phone: (312) 554-5542

Have Questions About Your Data Privacy?

Our team is happy to explain how we protect your information and address any concerns you may have.

Contact Our Privacy Team
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